Cyfarthfa High School

Student Tansport Feedback Form

    Below are a number of questions relating to your booking. Please answer all questions as honestly as possible. Our customers opinions matter and you are helping us improve our services by supplying your feedback.

    1 - Quotation and Booking Process. (How did you feel about the service you received during the quotation and booking stage?)

    Very GoodGoodSatisfactoryBadVery Bad

    Based on your answer, Could you explain why you chose your above answer.

    2 - Quotation Price and Competitive Pricing (Please let us know how you though the price compared to others if any)

    Very HighHighGoodLowVery Low

    Based on your answer, Could you explain why you chose your above answer.

    3 - Communication and Documentation (Please let us know how you though our communication with you was and where you satisfied with all the documents provided)

    Very GoodGoodSatisfactoryBadVery Bad

    Based on your answer, Could you explain why you chose your above answer.

    4 - Punctuality and Timekeeping (Please let us know how you though our punctuality and timekeeping was.)

    Very GoodGoodSatisfactoryBadVery Bad

    Based on your answer, Could you explain why you chose your above answer.

    5 - Driver attitude, helpfulness, communication and professionalism (Please let us know how you though our drivers)

    Very GoodGoodSatisfactoryBadVery Bad

    Based on your answer, Could you explain why you chose your above answer.

    6 - Driver appearance (Please let us know how you though our drivers appearance.)

    Very GoodGoodSatisfactoryBadVery Bad

    Based on your answer, Could you explain why you chose your above answer.

    7 - Drivers driving standards (Please let us know how you though our drivers driving standards)

    Very GoodGoodSatisfactoryBadVery Bad

    Based on your answer, Could you explain why you chose your above answer.

    8 - Would you have any other feedback you would like to provide us, to help us improve our service.